At Bright Swimwear, we’re committed to delivering high-quality products and a positive shopping experience. Your satisfaction is our priority, and to make the process as smooth as possible, we’ve outlined our Returns & Exchanges Policy below!

 

Returns & Exchanges Policy

To be eligible for a Return or Exchange, please ensure that:

  • The request is made within 30 days of delivery.
  • The item/s are not marked as FINAL SALE, including accessories, and those purchased during sitewide sales or with a discount of 25% or more.
  • The item/s are unworn, unwashed, undamaged, and in their original condition with all tags, hygiene stickers, and packaging intact. Any sign of use, such as washing, tearing, or removal of tags and hygiene stickers, will make the item/s ineligible for a Return or Exchange.

 

Returns

Bright Swimwear offers free returns for store credit only. Store credit will be issued via e-gift card, which does not expire and can be used on any item on our website!

We do not offer returns for refunds to the original modes of payment under any circumstances. Only in exceptional circumstances and at Bright Swimwear’s sole discretion may it be considered, and if approved, the following conditions will apply:

  • A processing and handling fee will be deducted from the total refund amount. This covers our quality checks and restocking processes.
  • Customers must return the item/s to our warehouse at their own expense, using a trackable shipping method. We do not provide free return labels nor reimburse these shipping fees.

Please ensure you double-check the style, print, size, and other details of your order before checking out. Our team is always happy to assist with any questions prior to your purchase!

 

Exchanges

Bright Swimwear offers one free exchange per paid order. Once an exchange has been completed and delivered, the order cannot be exchanged again or refunded to your original mode of payment.

Not sure which size or style to choose for your exchange? Our team is happy to help with recommendations - just reach out with your preferences or measurements, and we’ll guide you to your perfect fit!

 

To initiate a Return or Exchange, please email hello@brightswimwear.com with your order number, your concern, and the items you’d like to Return or Exchange. Be sure to include all necessary details, so our team can assist you as efficiently as possible.

While we aim to accommodate every request to ensure a positive experience, Bright Swimwear reserves the right to decline any Return or Exchange request that does not meet the above guidelines, or in situations where communication is no longer constructive or respectful.